Reliable Aviation Services for Your Business

Our qualified, friendly passenger service agents assist guests with various questions and support a relaxed and pleasant experience at the airport. Airport General Services offers support for passengers in the areas of self-check-in processes, flow walk and pier services. The customer experience is always at the focus!

Together with our clients, we develop new ideas for improving the customer journey and design them for operational implementation. We pursue an approach of reducing complexity and increasing efficiency. Benefit from our know-how, intercultural competence and agility to quickly and successfully establish new services and processes at your airport.

We support you with your VIP and concierge service with our friendly, accurate and intercultural specialists. We aim by providing VIP guests with a comfortable, on-time and individual service to make their stay at the airport an exciting experience. Your guests will benefit from our qualified in VIP assistants and porter service to avoid delays in their journey and feel comfortable every step of the way at the airport

We understand the challenges that Airlines and Airports face with passengers with reduced mobility. Our PRM specialists are specially trained to meet the needs of WCHx passengers and are multi-lingual. The mobility service is a key added value for PRM passengers and is in the focus of all partners involved. We support your guests with wheelchair service, assistance or guidance on the way to or from the aircraft.